September 7, 2023

Distrust in Recruiting: 49% of Employed Job Seekers Say AI Recruiting Tools Are More Biased Than Humans

Nearly half of employed U.S. job seekers (49%) believe artificial intelligence (AI) tools used in job recruiting are more biased than their human counterparts, according to the latest American Staffing Association Workforce Monitor® online survey conducted by The Harris Poll.

The skepticism is higher among individuals actively involved in the job-seeking process. Among those who are at least considering a new job, 43% believe AI recruiting tools are more biased than humans, compared to just 29% of those with no immediate plans for a job change.

At the same time, the study found that 39% of current job seekers have used AI tools to assist in applying for a job. Usage varies based on race/ethnicity among U.S. residents, with 36% of Hispanic and 34% of Black U.S. adults saying they have used AI when applying for a job, compared to only 17% of White Americans.

“Job seekers may feel comfortable using artificial intelligence tools in their job search, but that does not equate to trusting AI to make fair hiring decisions,” said ASA chief executive officer Richard Wahlquist. “As AI tools become more widely deployed, it’s critical that hiring managers work to increase transparency and accountability in their hiring processes and use tools that meet current and emerging antibias standards. It’s also critically important that policymakers and technologists thoughtfully consider measures intended to lower bias in AI hiring systems.”

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Whether you’re a recruiter, human resource professional, or business owner, you’ll find valuable insights, networking opportunities, and inspiration to accelerate your firm’s growth at Staffing World® 2023, Oct. 3–5 at the Charlotte Convention Center in Charlotte, NC.

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The Latest From Your Colleagues on ASA Central

ASA Central—the dynamic online community just for staffing professionals—is home to more than 27,000 staffing professional profiles and countless ongoing industry conversations.

This week, take a look at your colleagues’ discussions and some of the blogs they’ve posted on ASA Central:

Get involved with the community—update your profile today so you can network with colleagues, join a section community, recommend and comment on your colleagues’ posts, and share your own blog or discussion post. Log in to ASA Central now.

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