Claims Journal (02/09/12) Denise Johnson
A new report by research and advisory firm Novarica, based on a survey of more than 100 U.S. insurer chief information officers, finds that 85% are currently outsourcing at least some elements of information technology, and between 25% and 35% are planning to increase their level of outsourcing in 2012.
Among the key findings of the report, large insurers outsource more than 25% of their IT work, while small and mid-size companies typically outsource only 15% of their IT work. More than a quarter of large insurers are planning to increase their reliance on outsourcing in variable staffing, legacy application maintenance, and data center/infrastructure.
Inavero Announces Company Rebrand to ClearlyRated®
Inavero, a leading provider of client and talent satisfaction surveys and service quality research for staffing firms, has rebranded to ClearlyRated. The new corporate name for the longtime trusted satisfaction survey partner of ASA comes after a year of transformative change that included the launch of the ClearlyRated.com online service provider directory.