Companies should investigate why accidents occur and determine ways to keep them from happening in the future. Before any internal investigation, a company must ensure the incident location is not disturbed, except to perform first aid and to prevent further injuries. Once the scene is secured and the proper authorities are notified, immediately conduct the internal investigation. The company must then act on what it learned. Failure to act could expose workers to possible hazards and expose the company to possible citations and fines.
Conducting the investigation is a team effort that should include a basic investigation team that can respond immediately and effectively should an accident occur. The team should include a leader, experts, and document control personnel, among other personnel.