Giving superior customer service can increase loyalty and client retention rates. One way to provide that extra-special service is to be well versed in employment and labor law. If you can make clients aware of their employment obligations and responsibilities, you may help them avoid legal missteps that could result in costly legal proceedings—demonstrating your commitment to them and solidifying your relationship.
The Certified Staffing Professional®, Technical Services CertifiedSM, and Certified Search Consultant® credentials can enhance your competency in and knowledge of labor and employment law, so you can protect your firm and its clients from making potentially costly mistakes.
To learn more, listen to the ASA On-Demand webinar recording of “Gain a Competitive Advantage With ASA Certification“—it’s free for ASA members. This webinar dives into new opportunities for certified individuals, offers insight into how ASA certification benefits you and your staffing firm, explains the study preparation tools that may best suit your learning style, and much more.
Protect yourself and your clients by purchasing certification study materials and getting certified today. For more information, contact ASA.
Exclusive Insights From CareerBuilder’s 2017 Candidate Experience Study
Nearly four in five candidates (78%) say the overall candidate experience they receive is an indicator of how a company values its people. What does your candidate experience say about you?