Giving superior customer service can increase loyalty and client retention rates. One way to provide that extra-special service is to be well versed in employment and labor law. If you can make clients aware of their employment obligations and responsibilities, you may help them avoid legal missteps that could result in costly legal proceedings—demonstrating your commitment to them and solidifying your relationship.
The Certified Staffing Professional®, Technical Services CertifiedSM, and Certified Search Consultant® credentials can enhance your competency in and knowledge of labor and employment law. The facts obtained through these certification programs can help protect staffing professionals and their clients from making potentially costly mistakes.
Protect yourself and your clients by getting certified today.
New Webinar: CareerBuilder Staffing and Recruiting Talent Brief
As many as 75% of staffing and recruiting professionals say some of their currently existing talent acquisition and human capital management roles will be completely automated using technology over the next 10 years. Find out how this will impact your business.