Giving superior customer service can increase loyalty and client retention rates. One way to provide that extra-special service to your staffing firm’s clients is to be prepared and well-versed in employment and labor law. By helping clients understand their co-employment obligations and responsibilities, you might help them avoid legal missteps that could result in costly legal proceedings—demonstrating your commitment to them and solidifying your business relationship.
The Certified Staffing Professional®, Technical Services CertifiedSM, and Certified Search ConsultantSM credentials can enhance your competency in and knowledge of labor and employment law. The facts you’ll learn as you work through these certification programs can help protect you and your clients from making potentially costly mistakes.
To learn more, listen to a recording of the recent ASAPro webinar Gain a Competitive Advantage With ASA Certification on ASA Central—it’s free for ASA members. This webinar discussed new opportunities for certified individuals in 2013 (including the new CSCSM credential), offered insight into how ASA certification benefits you and your firm, described which study preparation tools may best suit specific learning styles, and much more.
Get certified in five easy steps:
- Purchase the study materials.
- Review the study resources provided with your choice of the CSP®, TSCSM, or CSC exam package.
- Take the practice exam to identify any potential areas of weakness.
- Review pertinent portions of the study materials.
- Retake the practice exam to see if your score improved.
Protect yourself and your clients by purchasing the study materials and getting certified today.