When hiring managers ask questions during a job interview, they’re essentially asking a candidate to provide what they think the answer should be—not what they would actually do. Instead of hypothetical questions in interviews, ask candidates behavioral questions (which focus on past actions) to gain deeper insights and make more effective hiring decisions. In the latest issue of Staffing Success magazine, Tom Erb, CSP, discusses why and how to use behavioral interview questions to uncover candidates’ potential.

Access the current issue and back issues of Staffing Success, and other ASA digital publications, at americanstaffing.net/digital.

The ASA board of directors and staff welcome the following new members, which joined during the week ending Jan. 12.

Avispa
Truckee, CA
Black Bear Talent Solutions
Alexandria, VA
Consultis Search Group LLC
Delray Beach, FL
Exclusive Staffing LLC
Fort Worth, TX
Matrix Business Concepts LLC
Concord, NH
Octagon Consulting LLC
Houston, TX
Pro Trade Solutions
West Jordan, UT
Quality Temp Staffing
Granada Hills, CA
RepStack
Wilmington, DE
Winston Staffing Solutions
Winston-Salem, NC

Identifying industry trends is critical for staffing firm leaders, so ASA has done the research and analysis on behalf of its members by compiling a list of the top 10 trends in staffing for 2025—which include artificial intelligence and automation, employee experience, and market consolidation.

Join thought leaders in the industry to learn about these trends and get prepared for the year ahead by learning how they will affect the industry in 2025—and specifically how they will affect your business goals and future growth—during the ASA webinar “2025 Staffing Trends: Projections and Reflections From Industry Leaders.” It takes place Thursday, Jan. 23, 2–3 p.m. Eastern time.

All ASA webinars are free for ASA members, and most qualify for continuing education hours toward ASA certification renewal. To learn more and to register, visit americanstaffing.net.

ExecuVision 2025 is an exclusive event that brings together top staffing industry leaders for a one-of-a-kind experience combining in-depth discussions with innovative strategies in intimate, retreat-style sessions. It takes place Feb. 11–12 in Miami, and a special block of rooms is available for ExecuVision attendees—but the deadline to reserve rooms at the ASA ExecuVision group rate is tomorrow.

Join c-suite staffing executives to learn what truly makes businesses thrive in challenging times—and hear keynote speaker Jim Collins, a legend among the world’s most influential business leaders, deliver an exclusive leadership masterclass. Attendance is limited to just 200 staffing industry executives so that participants will be able to engage deeply with their peers who are shaping the next generation of staffing. Secure your seat today at execuvision.net.

ASA Central—the dynamic online community just for staffing professionals—is home to more than 27,000 staffing professional profiles and countless ongoing industry conversations.

This week, take a look at your colleagues’ discussions and some of the blogs they’ve posted on ASA Central:

• How important is Better Business Bureau accreditation?
• Know whether a client is filling an “A-level” open position
• Retirement planning updates and changes for 2025

Get involved with the community—update your profile today so you can network with colleagues, join a section community, recommend and comment on your colleagues’ posts, and share your own blog or discussion post. Log in to ASA Central now.

Technology is advancing at a rapid pace, providing innovative new ways to source, engage, select, and hire candidates. Navigating and understanding the technology landscape, however, is a challenge. ASA and Talent Tech Labs conducted an industry-wide survey to understand how staffing firms are leveraging talent acquisition technology—as well as how satisfied they are with specific tools and suppliers.

Take a look at the results for help benchmarking your own firm’s use of technology against your peers and mapping out your firm’s technology roadmap. Learn more at the ASA Staffing Tech Center.

After two challenging years for the staffing industry, experts are forecasting renewed growth in 2025. However, savvy firms recognize that growth is predicated on their ability to successfully navigate economic uncertainty, changing demographics, and emerging technologies—including powerful artificial intelligence models. Join ClearlyRated founder Eric Gregg, in a conversation with CareerBuilder + Monster director of sales Danny Ashraf and ASA chief economist Noah Yosif, during “The Year Ahead in Staffing: From AI to Z,” Thursday, Jan. 16, 1–2 p.m. Eastern time.

The panel will share insights, trends, and predictions for the year ahead, as well as pragmatic advice for how your firm can stay ahead of the competition. To learn more and to register, visit clearlyrated.com.

Temporary worker safety should be a top priority of all staffing firms. Through its formal alliance with the U.S. Occupational Safety and Health Administration, ASA and members of the association’s employee safety committee worked with OSHA representatives to finalize new “Temporary Worker Frequently Asked Questions” intended to help all stakeholders better understand the temporary worker employment relationship and the obligations of both host employers and staffing firms, providing answers to common questions on training, record-keeping, personal protective equipment, and more.

You can find the FAQs, along with many other resources for ensuring temporary worker safety, on the ASA Safety Matters web page.

The American Staffing Association’s call for subject matter experts is currently open. Do you have insights that are essential to the staffing, recruiting, or workforce solutions industry that you’d like to share with the ASA community in 2025? Submit your proposal today for your chance to speak at Staffing World^®, the ASA annual convention and expo, or to present an ASA webinar.

Present a breakout session (60- to 75-minute interactive presentation) or Speed Talk (10-minute talk on a topic important to the industry) at Staffing World 2025, Oct. 6–8 in Orlando. Proposals for Staffing World breakout sessions are due Jan. 31, and proposals for Staffing World Speed Talks are due May 31.

Present an ASA webinar (60-minute presentation on a topic important to the industry). Webinars take place virtually, usually on Tuesdays and Thursdays. Proposals for ASA webinars are accepted throughout the year.

For more information and to start your submission, visit americanstaffing.net/presenters.

The association’s quarterly Staffing Employment and Sales Survey for the fourth quarter of 2024 is now open. Participate in the survey and compare how your company is doing with similar-sized companies and firms within your industry sector.

After completing the survey, you will be able to access an exclusive online report archive, which includes benchmarks for the number of direct hire searches and permanent placements, sector-specific gross margin trends, and payroll and productivity metrics by company size. Participate by Feb. 28 to get the staffing industry information you’re looking for.

Register to take the survey at americanstaffing.net/quarterly-survey. If you have questions or did not receive a survey link, email research@americanstaffing.net. There are no fees to participate.